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Presenting publicly as Covid principled and practicing something else in the background?My suspicions are further backed by the fact that BoS refused us a refund when the entire country was in lockdown. There were lots of, what appeared to be, dog hairs that became attached to our clothes after sitting in the living room. We continue to send our sincere condolences to you in relation to the nature of your visit to Aldeburgh; we were however pleased to read your review via Airbnb that you found the property 'a lovely base camp for an upmarket Suffolk experience for a larger family or close friends'. Suffolk Christian Church. Very annoyed and disgusted. Caused distress, made appalling accusations and have been awful.during a time of family bereavement. Not only this but the other issues have not been addressed, seeing as the boiler problem was clearly not the only issue. We rented the property Slaughden End, Aldeburgh in. Our reviews are aggregated from multiple sources to give you the best overview about bestofsuffolk.co.uk. We remain sorry that our efforts to resolve the issue with the heating at The Cross Wing were unsatisfactory to you. The George and The kings head pub restaurants had lovely food and was all set up for track and trace and social distancing, lovely river walk near to the cottage down Tinkers Lane, we were very lucky with glorious weather so took a picnic down to the river sat on the bench with our sandwiches and lovely glass of wine feeding the ducks, sat their for a few hours could of stayed there all day. From my interactions this week it seems BoS are still not aware of current government guidance (or pretends not to be). And that BoS had no knowledge that the London Tier status announced on 14th was until at least 30th. That is a first for me and shows a great focus on clients from the cleaners and the company. Great service from the BoS Bookings Team (as usual). We have been happy in Northern Suffolk. Easy booking system and lots of useful information sent ahead of time. I have been renting holiday accommodation in Southwold/Aldeburgh for many years and have used various companies. We were advised to check in later as a ‘deep clean’ was taking place due to Covid. We are sorry to hear of your experience of trying to cancel a holiday during lockdown. Suffolk Tourism: Tripadvisor has 458,246 reviews of Suffolk Hotels, Attractions, and Restaurants making it your best Suffolk resource. Large gaps in the hedge onto the extremely busy road running alongside meant dogs and children had to be watched every second of the ‘holiday’ when in the garden. We were then sent to another property located down the road as we were told we could remain there for the rest of our stay. 5 months ago. The property isn’t a t good for kids either. Late Sunday afternoon we were told that the original property was still waiting for a plumber and our options were: we could wait and see if we could get back in to the original property if the problem got rectified, we could spend one more night in the adjacent cottage (knowing we'd have to move again first thing in the morning) or move back to the unserviced property, which had now been cleaned. Room sizes will naturally vary according to minimum and maximum occupancy requirements. BoS employee told me that they think Matt Hancock will review the Covid tiers on 23rd (Despite all government links saying Tiers reviewed on the 30th). BEST OF SUFFOLK LTD - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity Found the website easy to use and browse, booked within a couple of days, so did speak with the team; Who I found to be professional, but with an approachable and friendly manner. I’m sorry you experience me as impatient and that this disappoints you so much. Due to covid the date had to be rearranged which was handled extremely well. !Overall, we were left with a very bad impression of Best of Suffolk and would not book with them again. BoS therefore withholding our refund to our holiday which was meant to be before 30th December. Learn more about campus life, classes, teachers, dining and more. Thank you for your feedback following your stay at Slaughden End. Stayed at 53 Tern Cottage in Aldeburgh on 27th July for 3 nights. Review by Tarisha Davidovikj 2 months ago. Hampton Inn- Suffolk. There were a couple of queries once we arrived at our location, these were dealt with promptly and professionally. - Read reviews for some of our best stores. Bet I won’t get my £150. Prompt and responsive at all times as well as friendly and polite. You deserve 5 stars. I am very disappointed and expected better from an established company.On our return home I emailed Best of Suffolk but received no reply until I emailed a second time, asking for a contact name to complain to. BoS ‘played stupid’ by saying that they were not aware of Government guidance as a reason for not refunding. Despite using the thermostat control we could not get the heating to come on. The bbq has not been cleaned, the garden was full of rotting apples attracting wasps, and my dog became extremely ill after eating one of many cigarette butts which were piled into an abandoned sink in the garden. Booking with Best of Suffolk was so easy and any queries that I emailed prior to our break in Thorpeness were answered quickly and clearly. Exposed boiling pipes caused second degree burns to one of our parties who was simply brushing past this on the way to sit down at the adjacent table. My booking was handled professionally. If you really want a holiday weekend to Suffolk try Aldeburgh coastalCottages. Drove to nearby Kersey so beautiful and Lavenham lots of lovely buildings and little quaint tea rooms etc, the garden was a little sun trap and was lovely sitting out watching the sun set, lovely cottage and a lovely touch having the welcome pack to start us off. This was certainly not a relaxing holiday more a test of endurance! This is despite promises on their website that holidays affected before this date would be refunded when requested. The Government’s announcement today (17th) was never meant to be about London changing tiers. In short , we had been sent to a dirty unserviced property. A difficult year for everyone but the staff at Best of Suffolk kept me informed all the way and made sure that Sea La Vie was lovely and welcoming on our arrival. BoS claims London might be taken out of Tier 3 a week after London was placed in Tier 3. I reported the noise and they said they would send a plumber. I asked my partner to get involved who asked if there were any other properties available and was told to “look on the website”, not the customer service I would expect if I was paying an agent to rent my property. Refusing refund as BoS think that Matt Hancock might move London tier 1 or 2 on 23rd December (no news or government advice to back their claim), Very unhappy with owners at 53 Tern Cottage in Aldeburgh. This was our third visit to Sea La Vie in Aldeburgh and it was fabulous as usual. It was clear there was an issue with the boiler, compared to the neighbouring cottage whose boiler was firing away at the rear of the cottages.We contacted the help line and was told someone would call us back. Start Your Review of Suffolk Great place to live - 8/19/2009 I like living in Suffolk because of the smaller town feel yet having the conveniences of the larger city. To keep our site free for consumers, we may receive advertising compensation from some partners. Understandably this company has cancelled out cottage booking for first week in May due to the current COVID 19 situation, they have however told us that we cannot have any of our money refunded. They lie and blame the owners and the house keepers apparently say everything was perfect ! A free inside look at company reviews and salaries posted anonymously by employees. Friendly & efficient on phone, good at keeping clients up-to-date, good at working out how to support clients/would-be clients during challenges of Covid. Stores in Suffolk on YP.com. Winners, be proud of what you’ve accomplished! We have stayed in the same wonderful property for a winter break for the last two years and everything was great. Quite simply the WORST holiday letting company we have ever used!!! AWFUL AWFUL EXPERIENCE. Find the best Electricians on Yelp: search reviews of 218 Suffolk County businesses by price, type, or location. Read reviews & compare Hall's Wildlife Control at 7000 Gates Rd, Suffolk, VA 23437 to other local Suffolk pest control companies including Ehrlich, Orkin, Terminix. The cottage did not disappoint, the service from Best of Suffolk was excellent, friendly and very professional. Also everything you may need while staying is provided for. A very bizarre claim (with no evidence for it) given the current news reports on the surge of the virus in the Capital.This company is not upholding guidelines from the Competition and Markets Authority (CMA) and Trading Standards (TS). For a company that always has publicly loved patting it’s self on the back for being “The Best” it has been more than disappointing and in fact appalling with its handling of the Covid Crisis. We will be back. They provided lots of clear information prior to our arrival. Their Covid cancellation policy is very clear. It lacks a movie theater and mall, which makes it difficult to find entertainment for teenagers and young adults. Check the reviews for one of our staff pick businesses. Happy to keep returning. 200 Suffolk University reviews. More Like WORST OF SUFFOLK I’ve been ripped of twice now. Best of Suffolk are a brilliant organisation to deal with - very reassuring about bookings in these worrying times. Apartments for rent in Suffolk, VA with reviews and ratings. We had a young child. !We booked a property for the Easter weekend in 2020, Then Covid-19 came and we were advised not to travel as we were in forced lockdown, as advised by the Government and by BoS themselves, who sent a communication saying that all their properties are closing and that we should try to move our booking to another date (they did not specify that we could only re-book for dates only in 2020).Contacted BoS and asked for same period of Easter 2021, they refused and could only re-book for 2020. Such a shame as it would make me book a property through a competitor in future. Using data from amenities , cost of living , education , employment , housing , you will see a detailed breakdown of the most important information as well as comparisons to the Virginia and national averages. I told them we used nappy sacks to dispose of wipes. We then asked them for a full refund and they refused point blank, claiming they were following 'Government advice' and abiding with their T&C's with the actual property owners, and that we should do the same and claim from our travel insurance.Contacted our travel insurance who suggested we make a claim with our Credit card provider under section 75 act, so we did and now they won't refund us our money!We are now in the process of making a claim against them via the courts to get our money back. It’s gritty and dusty. Spotlessly clean and well equipped. Top Stores - Read reviews for some of our best stores, We collate all the best reviews from around the Internet so you can view them in one place. It was very disappointing but you did sort it out quickly. We pointed out that we DIDN’T actually use the kettle during our entire stay. My asthma started with the dust. The response is: "With limited guidance from the Government at the time, we were acting with the best of intentions and in accordance with our terms and conditions. The cottage did not disappoint, the service from Best of Suffolk … Terrible company during the current lockdown, completely washing their hands of any responsibility and have just refused to refund anybody.The thing that makes this even worse is their booking protect company which is supposed to cover you if for any reason you cannot go argued at every stage to try and prevent a refund initially only refunding the couple which made the booking instead of the whole party even though in their own T&C it stated they cover the complete party. Superb - smooth booking and easy to use website. I had an abusive couple downstairs who banged our door in at 11pm at night complaining of noise when in fact it was the sani flow loo making a banging noise. Stylish self catering holiday accommodation in Suffolk, Norfolk, Essex and Cornwall. Angela is lovely. We cannot rearrange our holiday time so have been left out of pocket in excess of £800. I asked for the refund on 15th and was told that we had to wait to see (exact words) “that your dates would be included” in the Government Tier 3 restrictions because “The government had announced that the tiers would be reviewed again on 23rd December.” When I asked where this information came from was told: “This was (I believe) during the announcement by Matt Hancock”. Our COVID cancellation guarantee has been checked and approved by the CMA and Trading Standards, so your claims that we are not upholding guidelines are false and misinformed. You lost our booking and I had to choose alternative accommodation about an hour before we started our journey. If you have children please do not stay here....it is a serious accident waiting to happen! Despair! The property provides a 24-hour front desk and free WiFi is available throughout the property.At the hotel, each room has a … I think my overall Suffolk experience was vastly great. At this stage we had still not unpacked. Get the latest Long Island News from the Long Island Press. There are 12 hotels in Suffolk listed on Booking.com , that—from 1357 guest reviews—have an average review score of 7.97.To give you an idea of how much a hotel in Suffolk costs, the average price for a one-night stay is $112 (based on bookings made on our site in the last 30 days). Lovely small cottage and we had a lovely weekend. Straightforward booking process and very clear instructions! Cobwebs everywhere and everything was sticky. The children were so scared we left a day and a half early. Saving the best till last… Fig Cottage, Pettistree.For the last 20 years, we have been visiting the Suffolk region, and stayed in many holiday cottages in that time, I only wish we had discovered this little gem sooner. For the last two years and have been left out of pocket in excess of.. A short break at Redshanks at Blythview through Best of Suffolk Team listened to what I from! I return something to Best of Suffolk … review by Tarisha Davidovikj months! The Best of Suffolk properties and never been disappointed thank you for taking time to provide feedback following stay! Was fabulous as usual in Southwold/Aldeburgh for many years and have been renting holiday accommodation in Suffolk, Best! This company ever again!!!!!!!!!!!! What I wanted from my holiday and made sound suggestions keep our site free for consumers we! Of benefits which promote employee well being year enabling me to transfer my booking to December for my big.. 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