castle hotel grandville

Room clean & very comfortable. Like you we love the stand up showers and the huge rooms. Generally this hotel was fine however they do nothing to get you to come back. We are thrilled that you enjoyed our new hotel in Grandville/Grand Rapids. She wasn't able to provide info on restaurants in the area, or travel time to GVSU (about 15 minutes for future reference), but she was very nice. Good WIFI, comfortable room, clean except the table between the beds was covered in a sticky substance. Close to the freeway, so easy on, easy off. We are glad to learn that you had a comfortable and convenient experience. Guest laundry facilities. Dear LadyJB44 Thank you for taking the time to write us a review. Thank you for sharing your experience, we appreciate the feedback we get from our guest and so glad you enjoyed your stay with us. La propriété remonte à 1986. I would 100% recommend this hotel and I would definitely stay there again! We hope to serve you again in the future. We are glad to learn that you had a comfortable and convenient experience. Sadly, it was a simple overnight for the conference and then we had to leave first thing in the a.m. for work. The sliding barn door for the bathroom didn't provide a feeling of privacy, but had great toiletries. I loves he layout of the room, it was spacious, had two TVs, had a wonderful shower, a huge comfy bed, etc. Can't wait to go back next year. What happened next was astonishing! Make It A Great Day! In our room specifically, my husband and I never saw a housekeeper come in and clean our room. Nombre de chambres : 1 Annulation sur plupart hôtels. Nerissa M, Guest Relations Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review bubjeffrey, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. Showed a 15% discount email and was told it was no good since I booked online. Thanks for rewarding our staff efforts in providing the best service to our guests. We promise you a better service and a professional staff. The pool was a bit chilly as well. The breakfast was good and the staff were friendly. I will be staying here when coming to Grand Rapids going forward, Hotelmanagergr, Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Thank you for your online review and choosing to stay with us. We will be sure to share your comments with our team members as they work very hard to ensure that each guest has a wonderful experience. We also had a problem with the lights in the same area, but she fixed it right away. Customer service was kind enough to move us in to the adjacent vacant room as my kid had a rehearsal at a neighboring school that she had to be at in the morning. Relaxing pool once you were able to get in LOL. We hope you can consider us again after the experience you had in us. Who was in my room and what were they doing. This was a clean and comfortable hotel. We are so pleased to hear that you enjoyed your stay and breakfast! I am thrilled to know we have met your expectations and to know our location worked well for your plans. We were very pleased with our stay. Bed and such fine. The Tazo tea that was offered in the room was a good thing. Hotelmanagergr, Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Thank you for your online review and yes we love suggestions. bubjeffrey, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. All units here are air-conditioned and feature a flat-screen TV, a living room, a well-equipped kitchen with a dining area, and a private bathroom with shower and a hairdryer. We are very sorry about your disappointment but rest assured, your concerns will be highly appreciated to better our services to our dear customers. We look forward to your next visit and thank you again for staying with us Duane Zuber Best Western Plus Grand Castle Inn and Suites. The RiverTown Crossings Mall is within 3.9 km of the apartment, and free WiFi is provided. There is a little convenience pantry for snacks and forgotten items. We are delighted that you enjoyed our rooms and look forward to serving you again in the near future. Great hotel for a great price! Joanne B, General Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Dear Wade H, Thank you for your review. Our customers have been telling us how nice they are. There are plenty of dinning options nearby and the breakfast here was good to start your day. The pool was really nice as well. It was very clean and updated. Lots of different choices for breakfast to satisfy picky eaters. If you are the bashful type and rooming with someone else I would ask for a room with a regular door. Being new I was told it has new beds, all the king rooms are suites, and large tvs in the room. Boasting an outdoor pool, The Grand Castle Luxury Apartments in Grandville offers accommodation with free WiFi and free private parking for guests who drive. We look forward to seeing you again the next time your travels bring you to Grandville/Grand Rapids. We had a good evening and woke up ready to travel. Sincerely, Duane Zuber Best Western Plus Grand Castle Inn and Suites, Thank you for your online review and choosing to stay with us. The staff were friendly and Knowledgeable! We stayed for three nights and the rest of the stay was great except when the maid straightened our room she did not replenish our coffee, shampoo, etc, which I feel should be pretty standard nor did she throw away the little bit of trash. Excellent stay. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience. Upon entering our room, I went to the restroom. Dark corridors and eerie rooms around every corner, hurting your neck from checking each as you pass. Joanne B, General Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Dear erikafleming07, I hope you enjoyed the concert! Our community offers a range of living spaces, including studios, one bedrooms, two bedrooms, three bedrooms, and multi-level penthouses. Show Prices. The breakfast provided a lot of variety and it was evident that they took care in ensuring that the offerings were quality. Bondaw, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. Check out photos of model units and community features. I think I left my jacket in the room, but 4 days later I can't seem to get an answer out of them if they have it. Here it is two days after that and no one has called. They work very hard to make sure our guest have a wonderful stay. We are so glad that we made your day super convenient and comfortable. As I looked around the sink the coffee pot still had the used filter on it. jackiewmaynard Thank you for your kind comments regarding our high standards of cleanliness and were able to provide you a comfortable experience. Like you we love the stand up showers and the huge rooms. We hope to see you the next time your travels bring you to Grand Rapids/Grandville. Breakfast was good and the lady at the front desk was very helpful. If These Walls Could Talk. Hotel Best Western Plus Grand Castle Inn & Suites Grand Rapids West 3825 28th Street SW, Grandville, MI 49418, United States of America – Great location - show map Lock in a great price for Best Western Plus Grand Castle Inn & Suites Grand Rapids West – rated 8.7 by recent guests! Ces avis expriment l'opinion subjective de voyageurs individuels et non pas celle de TripAdvisor LLC ou de ses partenaires. The rooms are great - very quiet. It was a beautiful hotel everything was nice and new. Nerissa M, Guest Relations Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Hi Donald, Thank you for taking the time to leave a review. Called again the next day and was told they hadn't talked to housekeeping yet, but they hadn't forgot about me. buchster2, Thank you for rating your recent experience at our hotel. That was only the beginning of our troubles. Friendly helpful staff from the front desk to the housekeepers and managers. I was unable to hear anyone in the rooms next to us or across the hall, which isn't always the case at hotels. Good place to spend a night. Rails. Découvrez le train low-cost qui vous fait voyager dans toute la France à prix mini sur OUI.sncf. Moreover, it affords you the chance to surround yourself in Grandville's history. Share ; Tweet; Pin; The dark corridors and eerie rooms around every corner, hurting your neck from checking each new scene as you pass. The morning staff on 5/29 was fabulous. We were very impressed. I normally stay at the Holiday Inn Express in town but this hotel is brand new and I paid a little less. Many of us had also requested early check-in online, yet we were told that it wasn't in their system so they weren't able to check us in yet. Hotel website. We would definitely recommend this hotel. The rooms were spacious. We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations lived up to your expectations.Thank you for the five star review and we look forward to have you again. Free Breakfast, high-speed internet. Our room had not been cleaned and our drapes were open which we left closed. We will speak with our staff to retrain them on the procedure to deal with loud noises and to address the issue with the bathroom door and make sure it gets fixed. No accommodations were ever made. A terrace is available for guests to use at the apartment. They even called us to ensure we were happy and satisfied with our room. I do apologize that you had to wait to check-in. Découvrez les 10 meilleurs hôtels de Grandville d’Hotels.com. Clean well appointed rooms. We had a great time at this property. We promise you a better service and a professional staff. Inscrivez-vous à la Newsletter ViaMichelin! We were on our way North and the normal hotel we used was booked up. Just what I wanted. Dear Vanessa, Thank you so much for your kind remarks to our breakfast, leisure facilities and staff hospitality. Our customers have been telling us how nice they are. We were very pleased with our stay. We called the front desk and they moved us to the third floor instead of the second. Vous pouvez à tout moment utiliser le lien de désabonnement intégré dans la newsletter. And, it was that way our entire stay - they were always friendly and went out of their way to ensure our comfort. The Grand Castle offers the ability to accommodate short and long rentals for personal and corporate housing. Room is decorated nicely and the hotel was very quiet. Clean, quiet and comfortable. The Grand Castle offers the ability to accommodate short and long rentals for personal and corporate housing. And while my son was blunt telling her the pool was too cold she had the staff turn up the temperature of the water. Free parking. We are thrilled that you enjoyed one of our king suites and yes all of our king rooms have separate living rooms from the bedrooms which is unique to our area. On the positive side, the hotel is new and nice looking. Hotelmanagergr, Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Thank you for for choosing to stay with us at the Best Western Plus Grandville. The fridge was nice ... kept everything nice and cold, the extra room with the couch and second TV was fantastic. Since it is new, I hope they take some traveler feedback. Dreamer35545301468 It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. Hotel website. How hard is it to figure this out?! Stealing? Michelin Travel Partner traitera votre adresse email afin de gérer votre abonnement à la newsletter ViaMichelin. Best Western Plus Hotel Grand Castle Inn & Suites Grand Rapids West, Grandville. Many of us had to wait hours for rooms that we had requested via room block months before, while other families breezed through the check-in process. I'll be there again next time I'm in the area! Dear erikafleming07, I hope you enjoyed the concert! The nearest airport is Gerald R. Ford International Airport, 20 km from the accommodation. Sleeping? First thing I did as I entered the room after setting down the luggage was wash my hands as I went to dry my hands I realized the hand towel had makeup or something on it. They actually were super friendly and gave stickers to the children in our party. Joanne B, General Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Dear skyjayd, Thank you so much for taking the time to share your experience about your recent stay with us. Check in was slow, despite no one in front of us. It is so rewarding to hear that we were able to provide a comfortable and convenient experience. I was asked if I wanted to change rooms. It was a beautiful hotel but poorly ran. Manager was very helpful with any questions we had! We hope to have the opportunity to serve you again in the near future and thank you again for choosing to stay with us Sincerely, Duane Zuber Best Western Plus Grandville, Thank you for for choosing to stay with us at the Best Western Plus Grandville. Will be planning another weekend trip soon! So it really was not much of a hassle to get back and forth all things considered. Bottomline, this hotel is run by one family. The first thing I noticed as he left was the old used coffee filter in the coffee pot, then the grape juice spilled in the fridge , the carpet had not been vacuumed and the bed looked like someone had made it then sat on it over and over. Still a family run hotel, this passion and commitment shows in our high standards of quality and service. Holiday Inn doesn't charge anything. Next time we go we will take advantage of the pool as well. 1,111 reviews. It was a great experience. Vers une consommation plus écologique et responsable avec Total Direct Energie. I would compare the style and comfort of this Best Western to 5 Star Boutique Hotels. What stuck out to me most was how accommodating the staff was to a system error. We are thrilled that you enjoyed our new hotel in Grandville/Grand Rapids. The king suite was extremely spacious with two large televisions. I used it for my wedding and had no real issue with any of it. The rooms were very up to date and useful to my needs. Sincerely, Duane Zuber Best Western Plus Grandville/Grand Rapids. The Grand Castle Apartment Homes, Grandville, Michigan. Thank you also for the kind note about our team. Breakfast was good with eggs, bacon, cereal juice. Not sure if someone was going to return to our room. Especially being less then 15 minutes from down town. Make It A Great Day! The have a sliding door for the restroom similar to the ones you find for walk in closets. No Bible in room. While this was taking place, another party did the same and were not approached. Vous recevrez même des promos et des … All rooms include a microwave, fridge and coffee-making facilities. Very clean and comfortable hotel, would definitely recommend and stay again! So wrong! Vous allez recevoir d'ici quelques minutes votre mot de passe par email à l'adresse associée à votre compte. They did give us 10% off I just feel it was still taken a little too lightly. We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations lived up to your expectations.We appreciate your five star review and we can't wait to serve you again! We hope to have the opportunity to serve you again in the near future and thank you again for choosing to stay with us Sincerely, Duane Zuber Best Western Plus Grandville. The hotel was purchased in 1979 by Liam and Ann Cusack and restored to its former gracious grandeur, combining modern comfort with olde worlde charm and elegance. We appreciate for giving your stay a five star and we hope to serving you again here at Best Western Plus Grand Castle Inn & Suites. They really enjoyed it. Located in Grandville, Best Western Plus Grand Castle Inn & Suites Grand Rapids West is within a 10-minute drive of RiverTown Crossings Mall and Gerald R. Ford Museum. Free Breakfast, high-speed internet. We also enjoyed the hot tub. Granted we had a lot of family at this hotel. It's brand new, that says it all. From check in to check out we have no complaints! 2K likes. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Best Western Plus Grand Castle Inn & Suites Grand Rapids West. It is disheartening to learn that the bathroom was not properly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. The food could have been better, but no hotel breakfast is truly great. No acknowledgement of such. A good breakfast capped off a great stay. Room was clean and well stocked and the breakfast was very impressive. We do hope you will be back to see us again soon! Joanne B, General Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Dear LadyJB44 Thank you for taking the time to write us a review. It was clean and beautiful both in the lobby and the room. Hi Donald, Thank you for taking the time to leave a review. The hotel is new and clean. The bed and pillows were unbelievably comfortable. Great pool. We will reach out to staff to ensure the ammenities are working such as the showers and the pool. We are so glad you found our location to be convenient and enjoyed the breakfast. Front desk person was very helpful. Best Western Grandville was very clean and great place to stay. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management team. Abandoned Grand Castle Hotel – Closed Overnight (everything left) by Andre Hartslief April 7, 2020, 2:27 am 3.9k Views 14 Votes 18 Comments. It is so rewarding to hear that we were able to provide a comfortable and convenient experience. This Best Western Plus Grand Castle Inn & Suites is off Interstate 196 Exit: 43B/28th St SE and a 10 minute drive from Downtown Grand Rapids. Hotel Location & Nearby Attractions. The Best Western Plus Grand Castle Inn & Suites Grand Rapids West is ideally located in the center of Grandville. We appreciate for giving your stay a five star and we hope to serving you again here at Best Western Plus Grand Castle Inn & Suites. Super polite and accommodating. I suggest placing a sign up when the front desk person has to be away to attend to issues. The hotel has only been open since December 2017. Definitely will be staying at Best Westerns in the future. Menu. My son and I stayed there for a baseball tournament. 6 yr. old. Very unprofessional and I felt unsafe staying there. Best Western Plus Grand Castle Inn & Suites Grand Rapids West, Holiday Inn Express Grand Rapids Southwest, Si vous ne recevez pas l’email, n’hésitez pas à nous contacter via ce formulaire, En savoir plus sur la gestion de vos données et vos droits, Itinéraire Grandville - East Grand Rapids. What were they doing in my room. We called the front desk and the put us in a new room. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. If we would have stayed another night, we would have had breakfast there again. Best Western Plus Grand Castle Inn & Suites Grand Rapids West est noté "Fantastique" par nos clients. RiverTown Crossings Mall is 7 km from The Grand Castle Luxury Apartments. Have had 1 maintenance issue with shower. The Granville Hotel building dates back to the 1700's and has played a predominant role in Waterford's rich history. our voice is very valuable to us and we hope you will return to experience the improvements that we are continuously making to improve upon the guest experience with every stay. Location easy to find on 28th Street west of U.S. 131, or just east of I-196. Duane Zuber Best Western Plus Grand Castle Inn and Suites, afin de vous présenter les avis clients déposés sur ses hôtels, Politique de protection des données | Mentions légales et crédits. WiFi and parking are free, and this hotel also features a spa tub. We are very happy to learn that your stay was so peaceful, and we hope to see you again. Room seemed a bit overpriced too. I complained to the night clerk and he expressed this has been an ongoing issue. Come and experience our hotel near the major tourist attractions. our voice is very valuable to us and we hope you will return to experience the improvements that we are continuously making to improve upon the guest experience with every stay. We want to assure you availability of our breakfast and more options. Réserver Best Western Plus Grand Castle Inn & Suites Grand Rapids West, Grandville sur Tripadvisor : consultez les 94 avis de voyageurs, 96 photos, et les meilleures offres pour Best Western Plus Grand Castle Inn & Suites Grand Rapids West, classé n°6 sur 7 hôtels à Grandville … I normally do not stay at Best Westerns but I would stay at this one again if I come back to Grand Rapids, Hotelmanagergr, Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Thank you for choosing to stay with us and completing a review on our new hotel. We look forward to seeing you the next time your travels bring you to the area Duane Zuber Best Western Plus Grand Castle Inn and Suites, Thank you for your business and choosing the Best Western Plus while in the area for business. Guests enjoy the comfy beds. Faucet leaked in room. Loved the jacuzzi in the room. My mother and I ended up in the General Manager's office; mind you, she wasn't the most respectful or polite either. As well he recognized my Best western Rewards status. Pool area was very nice, restroom in the pool area, foot and body showers ... nice. Hotelmanagergr, Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Thank you for choosing to stay with us at our new hotel in Grand Rapids/Grandville. The hotel is a newer hotel ... the rooms are very well done and very quiet which was a HUGE plus. The location is convenient and right off the highway. While she was in there, I asked her to clean the shower because there was hair all over it. We stayed at this hotel for a family reunion and there was nothing about it that was pleasant. This was a brand new hotel when we stayed there. View deals for Best Western Plus Grand Castle Inn & Suites Grand Rapids West, including fully refundable rates with free cancellation. I asked for a. Hcp. N'oubliez pas l'entretien de votre voiture ! Easy check in and check out. They had a ton of options to cater to everyone in the family and should get a 5 star for their breakfast. Again we thank you for the suggestions and we look forward to serving you again soon Duane Zuber Best Western Plus Grand Castle Inn and Suites, This is a beautiful hotel just outside of downtown Grand Rapids. As for the room, the door to the bathroom was a sliding door almost like a curtain. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience. Où la vie vous mène, Best Western® est là. This was easily one of the best hotels I have stayed at recently. We were impressed with everything and would consider staying here again. 3825 28th Street SW, 49418-1316, Grandville, United States - See on a map. It is now ready to go for all of our guests to enjoy and use. We are so glad you enjoyed your stay with us and look forward to seeing you again the next time you are in town. Excursion52333486846, Berrien Springs, Michigan. Thank you for the kind words about our team and I will be sure to pass them along. ViaMichelin vous propose de réserver votre séjour dans l'établissement The Grand Castle Luxury Apartments - Grandville à partir de 86 EUR par nuit. Later that day, the Owner called the police exclaiming that we had too many people in the hot tub. There was also a note put under the door that they didn't enter because of the sign on the door. Your compliment to our breakfast service means a lot to us. Nerissa M, Guest Relations Manager at Best Western Plus Grand Castle Inn & Suites, responded to this review Dear Spartan55, Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests.We are so pleased to hear that you enjoyed your stay! Will definitely be returning for future business. Management may want to have a "Nearby Ammenities" reference sheet for new staff & guests. So great... but I managed was our second day there we were impressed with everything and recommend. And checked in by two wonderful ladies Joanne and Annie who got us our... Again and would recommend to others beyond comfortable why I give a 4.... Room is decorated nicely and the normal hotel we used was booked up partenaires... Pour finaliser votre inscription, cliquez sur le lien dans l ’ email que nous de... 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