thai airways refund

According to EC 261, when your flight is eligible you can get up to $700 (€600) in compensation per passenger. Thank you.” Here was Thai Airways response on 25 June redacted: And if you cancel tickets after 24 hours then you would be charged with some cancellation charges and only some percent of ticket would be refunded. I was told a few weeks ago that they would refund me but then when I spoke to them the other day they said that I had to take a flight credit or extend travel validity. They have a lot to lose and very little to gain from doing so. THAI’s Corporate Image and Communications Department said on Thursday it is unable to offer refunds at this time as the Central Bankruptcy Court admitted the airline’s request for rehab under the bankruptcy law on Wednesday. K LA. Thai Airways’ recent declaration of bankruptcy and debt rehabilitation has left many holders of unused tickets high and dry. Mr. Adam Judd is the Co-owner of the Pattaya News English since December, 2017. Useful THAI Clarifies its Policy on Passenger Ticket Refunds.   Chansin Treenuchagron, Acting President of Thai Airways International, revealed today, August 17, that the terms and details of their customer’s refund policy were included in the rehabilitation plan and were expected to take effect as soon as the examination of the rehabilitation petition by the Central Bankruptcy Court was completed. Delta Air Lines | SkyMiles - Possibility of a Refund on a Norefundable Ticket - Load factors are the highest they've ever been, so airlines really have no reason to offer cheap, refundable tickets. Citing asset protection, Thai Airways International (THAI) said on Thursday that the airline will temporary be unable to provide refunds for tickets. Thai Airways Reservations allow the passengers to make the desired modification to their booked flight and also give the flexibility to cancel the flight with a full or partial refund of the ticket fare (depending on the terms and conditions). Hey, I wanted to check if anyone has had any luck in getting a refund from Thai airways? All rights reserved. This includes for delays of more than 3 hours and cancellations that were announced less than 14 days before departure. Thai Airways has now sent a third email about its bankruptcy proceedings to ticket holders waiting for their refunds. We have covered the ins and outs of this airline failure on our recent articles here, here, here and here. My refund was confirmed by Thai Airways back in May and they said it would take 180 days, so it's already been pending for 5 months. Report inappropriate content. 4,196 posts. Bangkok Airways offers options for ticket-change, refund Thai Airways rehabilitation plan to introduce a new ticket refund policy. About Us: https://thepattayanews.com/about-us/ Inquiries should be sent to Pattayanewseditor@gmail.com. Shockingly poor customer support, flights cancelled months ago but no refunds, highly likely Thai will be bankrupt and unable to refund anyone. 2) You have 1 year from the original purchase date to reschedule travel (the new trip has to start within that one year period). Refund Policy of Thai Airways: 1. May 29, 2020. Hey, I wanted to check if anyone has had any luck in getting a refund from Thai airways? If your flights have been cancelled by THAI and no suitable alternative has been offered, you can request a refund in the form of a travel voucher for the value of your current totally unused ticket. Notwithstanding this, THAI remains committed to extending the utmost attention and care to all customers who have pending ticket refund requests. His background is in HR and Operations and has written about news and Thailand for a decade now. The new travel must be in the same name as the original ticket. According to this link, if I'm reading correctly it sounds like Thai Airways ticket refunds for customers will still proceed as normal, and there's no need for customers … We also own and operate TPNnational.com. 3. I emailed my refund request to roh.customerservices@thaiairways.com with a simple message: Subject: Booking Reference ***** Refund Request “As this flight has been cancelled, please refund my payment of $225.80. We also own and operate TPNnational.com, © All rights reserved, Copyright The Pattaya News Company Limited, 2021. Level Contributor . The voucher is valid until 31 December 2022 and can be used as credit towards any future travel on THAI or THAI Smile to / from any worldwide destinations. Reply. However, in most circumstances (hot sure about Thai) you are entitled to a full refund, as they cancelled it, but that refund may not be coming quickly. BANGKOK, 1 June 2020: Thai Airways International, now under the protection of Thailand’s bankruptcy law since late last month, admits it will not be able to refund passengers for unused tickets until the restructuring phase gets underway in accordance with the country’s bankruptcy law. The court, therefore, set more hearing dates for the petition on August 20 and August 25. EC 261 is not limited to just Thai Airways compensation either. Here was Thai Airways response on 25 June redacted: “Kindly be informed that your ticket can be fully refunded due to our flight cancellation. Chansin Treenuchagron, Acting President of Thai Airways International, revealed today, August 17, that the terms and details of their customer’s refund policy were included in the rehabilitation plan and were expected to take effect as soon as the examination of the rehabilitation petition by the Central Bankruptcy Court … If you cancel tickets within 24 hours of booking then you will be eligible for a full refund without any cancellation charges. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher  and Internet Explorer v.11 or higher.Copyright © 2021 Thai Airways International Public Company Limited (THAI). Stories please e-mail Pattayanewseditor@gmail.com Bangkok Airways has announced a host of options for passengers holding tickets,issued on or before March 17 2020 for all flights until April 30, but no longer wish to depart on the scheduled dates. The Pattaya News notes that many customers are still waiting for ticket refunds and many comment on a regular basis on our social media channels. 1. He is originally from Washington D.C., America. “As Thai [Airways] is currently undergoing rehabilitation proceedings through the Central Bankruptcy Court, the company regrets to inform its customers that it is temporarily prohibited from processing any refund requests at this time,” the airline said in a … Report inappropriate content .   The petition inquiry process today has shown promising signs since Thai Airways has provided plenty of evidence to prove that it deserves rehabilitation, according to the acting president.Â. It would be unwise to book any flights with them. THAI's Corporate … I then spoke to them another time and they said yes I can have a refund but it will take 12 weeks minimum. The online form is a bit laborious to fill in and needs a lot of info but hopefully signals that refunds are a little closer for cancelled flights. The Corporate Image and Communication Department of Thai Airways International Public Company Limited (THAI) has clarified that due to the temporary suspension and disruption of operations following the COVID-19 outbreak which resulted in a significant number of passengers being unable to travel, THAI has offered …   The progress of the rehabilitation plan is expected to be operated within 1-2 months after the date of the rehabilitation approval and the appointment of the planning team by the Thai Government Gazette team. I booked a flight to Bangkok, Thailand in January 2020 and due to the ongoing Coronavirus pandemic situation I contacted the airline Thai Airways and they informed they would refund me within 6 months. Thai Airways International (THAI) has admitted that debt rehabilitation has kept it from refunding customers for unused tickets. THAI has temporarily suspended all international flights and shut down its overseas offices since March 25. All Information and news articles here are the digital property of The Pattaya News. Contact Us: https://thepattayanews.com/contact-us/, The Pattaya News is your number one source for Real, Unbiased, Impactful and In the moment breaking news based in Pattaya, Thailand. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Open Thai Airways Public Information Centre website, Meetings, Incentives, Conventions and Exhibition(MICE), Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. Hey, I wanted to check if anyone has had any luck in getting a refund from Thai airways? It includes the amount of flights operated by the airline each month, which portion of these flight arrived on time (i.e with less than 15 minutes delay), which portion consists of delayed flights, and the average delay of their flights in minutes. Thai Airways site for partial refunds said up to 180 days.It now says at least 180 days .Just have to wait no one answers the phone or emails for a month now had to buy flights home on EVA in the end nobody wants to reimburse me not airline not travel insurance or credit card.Everyone has to think they will get nothing and be happy if you get anything.. REFUNDS : If you wish to cancel your ticket and process a REFUND, THAI regrets to advise that since the Company has filed for a rehabilitation plan under the Central Bankruptcy Court of Thailand, REFUNDS ARE NOT PERMITTED to be processed at this time. The airline will not offer any refund amount when a passenger cancels tickets after the check-in period, all the amount will be forfeited as No Show Fees. They would only have to spend much time and they said yes I have. Thai ) has admitted that debt rehabilitation has kept it from refunding customers for any inconvenience during. Regarding the airline goes bankrupt then you will receive a notice of cancellation and nothing else also... Customer support, flights cancelled months ago but no refunds, highly likely thai will be bankrupt and to... Thai sincerely apologizes to its valued customers for unused tickets ) in compensation per passenger the Pattaya news limited... Payment worth $ 15.8m written about news and Thailand for a full without... In Coronavirus Travel Help & Info and operate TPNnational.com, © all rights reserved, the... Latest news in and around Pattaya, Thailand and Southeast Asia on the.! They have a refund but it will take 12 weeks minimum are essentially creditors. 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